Responsible Gaming
Introduction
Gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices. Please remember that the house always has a mathematical advantage, and there is no guaranteed way to win. Only gamble with money you can afford to lose, and never view gaming as an investment or income source.
Age Verification
You must be 18 years of age or older to access our services. In the United Kingdom, the legal age for gambling is 18. We take age verification seriously and may request proof of identity to confirm you meet this requirement. It is illegal for anyone under 18 to gamble online or in person.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or other essential expenses
- Hiding your gambling activity from family, friends, or loved ones
- Spending more time and money on gambling than intended
- Feeling anxious or irritable when trying to reduce or stop gambling
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money to fund gambling activities
- Lying about the extent of your gambling involvement
- Experiencing mood swings or depression related to gambling outcomes
- Repeatedly failing attempts to cut back or stop gambling
If any of these apply to you, it is important to seek help immediately. Problem gambling is treatable, and support is available.
Self-Help Tools
Many operators offer tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Time Limits: Set automatic reminders or session timeouts to monitor your playing time
- Reality Checks: Regular pop-up notifications to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Account Closure: Request permanent closure of your account if you wish to stop entirely
We recommend utilizing these tools to maintain responsible gaming habits.
Support Organizations
United Kingdom:
- GamCare — Free confidential support and advice for problem gambling
- GamStop — National self-exclusion scheme for online gambling (note: this site operates outside GamStop)
- National Problem Gambling Clinic: NHS Gambling Clinic
International Support Resources:
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
These organizations offer confidential support, counselling, and resources to help those struggling with gambling-related issues.
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Problem gambling is a serious issue that can affect your financial stability, mental health, and relationships. The good news is that help is available, and recovery is possible. Do not hesitate to reach out to one of the support organizations listed above.
Remember: You are not alone, and seeking help is a sign of strength, not weakness. Contact GamCare, GamStop, or your local support service today for free and confidential assistance.